Shipping & Returns

US ORDERS

All orders shipped within the United States are shipped via USPS, UPS, or Fedex within 5-7 business days, unless otherwise discussed. Framing may delay shipment, but will be discussed upon ordering. Tracking numbers are provided once shipped. Although rare, I will do everything in my power to mitigate any items that may have been damaged in transit. Once the tracking indicates the product was delivered, we will not be responsible for lost items. Please inquire if expedited shipping is needed. 

INTERNATIONAL ORDERS

International orders ship via USPS, Fedex, or DHL Express. Please email jordanconnellystudio@gmail.com prior to purchasing international orders so I can provide a specific shipping quote based on your order and location. 

Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser.

RETURNS/EXCHANGES

All paintings and prints are final sale. Paintings and prints must be checked upon delivery. Please contact me within 7 days of delivery if you have any questions or concerns about the painting or print you received, as we place the highest importance on supplying all orders safely and correctly.

CUSTOMER SERVICE

Customer Service Contact: jordanconnellystudio@gmail.com

Customer Service Hours: Monday thru Friday, 9:00am – 5:00pm EST